Are you getting the error code 20 on Ellume COVID-19 antigen home tests then in this post we will share all the details about this error.
What Does Ellume Error Code 20 Mean? What Should You Do?
According to the official information if you are getting the error code 20 on Ellume COVID-19 antigen home tests then this means insufficient Swabbing. Actually, error code 20 is an important element of the Ellume COVID-19 testing because it tells you that there is insufficient sample which will not be enough to provide accurate results. So if you receive the error code 20 then you need to simply take another swab.
One very big problem with the COVID-19 antigen home tests is that people can swab themselves poorly, or not at all, resulting in false or inaccurate results. Ellume knows about this problem and that’s why they have decided to develop their COVID-19 home tests with this error code so users can find when they need to swab again, like in the real test with the doctor.
So in conclusion error code 20 means that you need to swab again because there is insufficient Swabbing which can cause inaccurate results.
In case you receive the error repeatedly and you have tried swabbing multiple times then our suggestion will be to get in touch with the Ellume customer support team. You can find the contact details on their website, please make sure to only call on the number given on their official website and don’t trust any third-party website.
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