How To Factory Reset Sonos Play 3 Or Sonos Play 5?

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Factory Reset Sonos Play 3 Or Sonos Play 5

If you are trying to Hard reset your Sonos Play 3 Or Sonos Play 5 then below in this post you can find the steps to reset your Sonos Play 3 or Sonos Play 3 to its factory settings.

Please Note: Before resetting Sonos Play please keep in mind that performing these actions will delete registration information, content, and music services from your device.


How To Factory Reset Sonos Play 3?


  • Disconnect the Sonos Play 3 unit from the power source by unplugging its power cord from the electric source.
  • Now press and hold the Mute button located on your Play 3.
  • While pressing the Mute button, plug the Sonos unit back into the power source.
  • Now, wait till you see the white and orange light flashing on the Led Indicator. And as you see the white and orange light flashing release the buttons which you are holding.
  • Now wait, once you see the Green light flashing on the unit it means you have successfully restored your device to factory settings.

How To Factory Reset Sonos Play 5?


The steps to reset the Sonos play 5 are the same as Sonos Play 3.

  • Disconnect the Sonos Play 5 unit from the power source by unplugging its power cord from the electric source.
  • Now press and hold the Mute button located on your Play 5.
  • Then while pressing the mute button you need to plug the Sonos unit back into the power source.
  • Now wait till you see the white and orange light flashing on the Led Indicator. And as you see the white and orange light flashing release the buttons.
  • Now wait till you see the Green light flashing on the Play 5. Green light means you have successfully restored your device to factory settings.

What If You Are Unable To Factory Reset Sonos Play 3 Or Sonos Play 5?


If in case you are unable to reset your Sonos Play using the steps mentioned above, there are some things you can try:

  • First, you need to ensure that you are holding the Mute button for at least 10 to 15 seconds while plugging in the Sonos Play. Sometimes, people accidentally release the button too soon.
  • You can also try using a different power outlet. Many times, a power outlet that is not providing enough power can interfere with the resetting process.
  • Check and make sure that the Mute button is not stuck or jammed. If it is, you have to clean it or need to contact Sonos support.
  • If you still face the issue then try resetting the other Sonos devices in the system and then reset the Play unit again.
  • If you have tried everything but nothing is working, you may need to contact Sonos customer support for further assistance. They may be able to help you troubleshoot the issue or provide additional suggestions.

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A Digital Marketer by profession and a passionate traveller. Technology has been always my first interest, so I consistently look for new updates in tech to explore, and also has expertise in WordPress.