Error code 1001_5 with the Honkai Star Rail is a very common issue that has been haunting users for a long time. As per our research, this is a general error that mainly comes when game servers are overloaded or have some issues.
First of all, there is no official information shared on this error so we can’t say anything for certain. All we can suggest is to try common workarounds for the error and check if they help you in any way. If they failed to resolve the error then most probably the game is having some issues, and all you can do is wait.
Fixes For Honkai Star Rail Error Code 1001_5
Fix 1: Restart The Game
To resolve the error, the first thing you need to do is to restart the game completely.
- First, you need to log out of the game.
- After logging out, make sure to fully close the game.
- Once the game is closed, wait for a few seconds and relaunch it.
- Then try signing in again by entering your account credentials.
- Now check if the error still persists. if the error continues then you need further troubleshooting.
Fix 2: Make Sure The Internet Is Working
If the error still appears then check and make sure your internet is functioning without any issues. To check if your internet is working okay or not, you can consider opening other games or applications on your device. If they also show issues then it means that your internet is not working well and has some issues. But If other apps work without any issue then the error is caused by something else.
Fix 3: Try Disabling Adguard For DNS Or Make Changes To DNS
- If the error still continues then it may be your DNS Adguard that is causing the error. So we will suggest you to check your DNS settings, and in case Adguard for your DNS is enabled then consider disabling it and then check for the error. Many users have shared online on Reddit and other communities that disabling Adguard for the DNS fixes the issues for them.
- In case disabling the Adguard for the DNS is not helping, or the Adguard is already disabled then we will suggest you to change your default DNS. You can consider changing your default DNS to other public DNS such as Google, Cloudflare, etc.
Fix 4: Try Using a Mobile Hotspot Connection
If the error still continues then try switching the internet type. We mean that you should try connecting over a mobile hotspot connection.
Check if connecting over the mobile hotspot connection fixes the issues or not. If it fixes the issue then continue playing over the mobile hotspot for a few minutes and then reconnect over your default wifi connection.
Fix 5: It’s The Server Related Issue
If the previously mentioned solutions do not resolve the error, it is likely that the issue is caused by the game servers. This could be due to server overload or downtime. Unfortunately, there is currently no official server status page to monitor any server issues or downtime. However, you can visit the Honkai Star Rail Twitter Page for updates on server maintenance or issues.
Another option is to report the problem to the developers from the technical issues Megathread found in the Megathread hub.
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