Here in this post we will discuss and share the details for the Netflix error code NW-8-19 which reads “Netflix has encountered an error. Retrying in [X] seconds.”
As per the information shared on the Netflix help section, this is a network-related error that typically occurs when any problem with your network prevents your device from connecting to Netflix.
As per our research, this error is not always a network-related issue as this error may also occur if Netflix’s services are facing some problem on their end.
Fixes For Netflix Error NW-8-19
Fix 1: Reboot Your Device
Our first recommendation for the error is to reboot your device. To do so just follow the below given steps.
- Shut down your device.
- If your device has a power cable make sure to disconnect it from the power source.
- Then wait for around one minute.
- Then restart your device.
- Then try playing Netflix again to check for the error.
Fix 2: Reboot Your Internet
If the error is not going away after rebooting your device then you should try rebooting your router/modem.
- Shut down your router/modem.
- Then disconnect the router/modem from the power source.
- Then wait for around five minutes.
- Then restart your router/modem.
- Then check and make sure your device is properly connected to the internet.
- Then try playing Netflix again to check for the error.
Fix 3: Sign Out And Re-Sign In
If the error persists then you should try signing out and re-signing into your account.
- If you are on the error screen then tap the option “More Details” and choose “Sign out” or “Reset”. Then wait for a few seconds and sign back into your account.
- You can also sign out from your account from the main menu. Here is how you can do this.
- Go to the Main menu.
- Then select Get Help.
- Then choose Sign out.
Fix 4: Check Netflix Service Status
If you also tried signing out and signing in back to your Netflix account but the error is not going away then we advise you to check the Netflix service status.
To check the Netflix service status you can visit help.netflix.com/en/is-netflix-down. From there check if Netflix is down or facing any ongoing problems with their services.
Fix 5: Reach Out To The Netflix Support
If the Netflix service status page is showing everything up and running then you should reach out to the Netflix support team to report the issue.
