According to the official Nintendo website, you may be seeing the following Nintendo error code 002-0120 on your consoles as a result of a ban on your 3DS family system due to playing unauthorized versions of a game. As they consider such an act a violation of their terms and conditions, you may be seeing the error as a result of the particular ban.
Of Course there can be other reasons as well like a bug within the game itself or a server issue at the server end.
Hence, if you have a legit account as well as authorized games, and still see the following error message. Then, the reason behind the error to occur can be other such reasons as well.
Moreover, after doing our own research we had found that the game where the error was most commonly found would be the Pokemon game on Nintendo.
Hence, if you too are facing the error while trying to play the Pokemon game on your consoles. You might want to try the solutions as described below to try and fix it.Â
Fixes For Nintendo error code 002-0120
Fix 1: Update the Game
Many users out there facing the same issue have reported that simply updating the game did the trick for them.
Doesn’t really matter which game is giving you the error. If there are any updates available out there for the particular game. You might as well try to update it to the most recent version to try and fix the following error.
From what we figured out, the main reason why you might be seeing the following error, if not due to an unauthorized access, would be because of a bug which was present in the older version of the games.
And hence, to fix it, you can update the game by following the steps as shown below:
- Firstly, switch on your 3DS console.
- Then, from the Home Menu itself, head to the eShop Menu page.
- On the eShopMenu page, to the left hand section, click on the Settings/Other option and press the D-Pad button.
- This should make the Updates button available under the History section. Once you see it, click on it to see the list of available updates.
- Select the update you would want to install and restart the system.
- After the device has restarted, launch the game and see if the error still persists.
Fix 2: Uninstall and reinstall the game
If you are finding it difficult to update the game for some reason. Then, you can also try uninstalling and reinstalling the game back to your respective console devices.
This way you will be able to get rid of any bugs or errors with the game itself and download it fresh with the most recent patches.
You can delete or remove a game from your Nintendo systems by following steps mentioned in the guide here.
To download a deleted game back onto your systems, you can refer to the following guide.
Conclusion
Hence, in this way by following the methods as explained above, you should be able to fix the error on your own.
However, if for some reason, you are still getting the error, even after having tried the above steps. Then, you might want to directly contact Nintendo’s Customer Support and discuss your problem with them to find a solution which works for you.
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