- Platform: Nintendo Switch
- Error code: 9001-2471
- Error says: This credit card cannot be used. Please check whether the card is valid, or use another card.
- Occurs: Error comes while purchasing from My Nintendo store.
- Effect of the error: Because of the error users can’t complete their purchase on the My Nintendo Store.
As per the information shared on the Nintendo website, the error code 9001-2471 can occur to you while trying to purchase anything from the My Nintendo store.
The problem for this error can lie in your payment method or your Nintendo account has some wrong settings or it’s the Nintendo system itself that is causing the problem.
If you are currently having this error then below you can find all the possible details of this error.
Fixes For Nintendo Switch Error 9001-2471
Fix 1: Check Your Country Settings
The first thing you need to do is check and make sure that the country under your account is set to the country or region of residence.
- First, you need to visit accounts.nintendo.com.
- Then enter your account details to sign in.
- Then choose the User Information option.
- Go to the Profile section and choose Edit.
- Then check if the country is correctly set to your residence, if not then change it.
Note: Also make sure that you’re using the My Nintendo Store for your region.
Fix 2: Make Sure Your Payment Issuer Belong To Same Country
Next, you need to make sure that your card issuers match the region of your My Nintendo Store. In simple words, your card issuer region and your My Nintendo Store region should match each other.
For example: if you are using the US version of the My Nintendo Store then your card issuer should also be from the US.
Fix 3: Use Another Card Or Payment Method
If you still get the error then you should try using a different credit/debit card. If using different cards also shows the same error then you should try using any other payment methods such as Paypal, etc.
Note: If you are still unable to resolve this error then you can choose to contact the Nintendo support team to report your problem.
References
Related Error Codes