How To Fix Playstation 4 And 5 Error Code CE-120361-3?

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If you are trying to hide a game on your PS4 or PS5 gaming console but receiving the error code CE-120361-3 in the process then don’t worry as in this article, we are going to tell you about this error.

The error reads “Something went wrong”

As per our research, error code CE-120361-3 may come for a variety of reasons but most of the time, the error comes when your limit for hidden games is reached, otherwise some temporary issues are not letting the system successfully hide your game.

Playstation 4 And 5 Error Code CE-120361-3

Fixes For Playstation 4 And 5 Error Code CE-120361-3


  • As per our research, this error mainly occurs when you have reached your limit to unhide the game so, our first recommendation will be for you to unhide some of your game and then try hiding the game which is showing the error. If the error doesn’t come, then you know the reason for the error, it’s that you have reached the limit for hidden games.
  • In case, the error doesn’t get resolved then we suggest you shut down your PSN console for at least 5 to 7 minutes and make sure to disconnect your console from the power source. Then restart your console and try hiding your game again. 
  • If the error still comes, then check if you need to update your gaming console, if so consider updating your PSN console and then check for the error again.
    • For PS4
      • From your PS4 console dashboard, go to Settings.
      • Then scroll down and choose System Software Update.
      • Then choose Update Now.
      • If your console is already updated with the latest software, you’ll see a message that your console is already updated.
      • In case there is a new update then tap Next to restart downloading the update.
    • For PS5
      • Go to your console Settings.
      • Then scroll down and choose System.
      • Then under the System Software, choose System Software Update and Settings.
      • Then choose Update System Software.
      • If you need to update your console, it will show you that you have a new update, otherwise, it will tell you that your console is already up to date.
  • In case your console is up to date but the error is coming then check the PSN server status to check if the Playstation system is going through some issues. If so then you should wait for a couple of hours till things get back to normal and then try unhiding your game again.
    • Go to status.playstation.com.
    • There, check if you can see the “All services are up and running” status. If not, then there are some issues with the servers.
    • There, you can also check if any specific part of the PSN service is facing any issues.
  • If you still receive the error then you can consider contacting PlayStation customer support to report the issue. They have the privilege to check your account, so they can check your account and tell you if there is any account level issue or if there is something else.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.